Cognition & Usability: The Psychology of Design and Use

Cognition & Usability: The Psychology of Design and Use
No item is inherently useful. Rather, the usability of materials is dictated by the expectations and perceptions of the individuals who use them. These factors are not random; they are shaped by cognition - how the mind stores, retrieves, and processes information. By understanding these cognitive processes, technical communicators can create content, designs, and materials that better meet the usability expectations of an audience.
When
9/5/2018

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