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Effectively managing a technical communication group involves a unique set of skills: clearly communicating expectations regarding jobs, effectively evaluating performance, establishing a vision for your group, making a business case for proposed projects, and selling the services of your group.

This course develops these skills through a combination of discovery exercises (which leverage your existing knowledge), formal presentations (which describe the “must knows”) and... Details
When: March 9 – April 13, 2021

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Charged with developing a tutorial or similar instructional program? Or have you developed tutorials but are looking to do so more effectively? This 4-session,course provides you with the skills needed to successfully produce effective learning programs, including following the ADDIE approach, writing instructional objectives, developing criterion-referenced quizzes and tests, describing the dominant Kirkpatrick model of evaluation, choosing an instructional strategy then... Details
When: March 9–30, 2021
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Have you ever walked away from a research poster, scientific article, or academic seminar more confused by a topic than when you started or arrived? Technical communicators are perfectly poised to help with scientific, academic, or research content distribution and accessibility by providing clear, understandable text and images to accurately convey complex information. But they can support sharing of research information even further by employing three strategies for knowledge... Details
When: February 1, 2021
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Design Thinking is a process with a set of methods and mindsets that helps technical communicators generate original ideas that are rooted in the needs of the users. Get hands-on training in designing and building innovative solutions for future growth. Learn approached and techniques to tackle real business problems. Develop a portfolio of design work that appeals to designer thinkers.

When: February 1 – March 15, 2021
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This course will introduce you to the basics of markup with HTML and scripting with CSS. It will cover coding strategies, working with text editors, and the basics of publishing hand-coded content. You will learn how to build tables and forms using HTML, developing stylesheets and layouts with CSS, and strategies for integrating HTML and CSS in managing and publishing professional Web... Details
When: January 19 – February 23, 2021
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This course will explore the recent literature on introversion and the workplace, tools, and techniques for discovering introvert strengths, and strategies for leveraging them. Participants will identify success factors for introverts in leadersip roles and will develop action plans for individual development.

This course combines 5 weeks of readings and other resources, online discussions, interviews with introverted leaders, and short reflection papers with a virtual... Details
When: January 13 – February 10, 2021
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A good documentation plan provides a roadmap for your information development project, and it serves as a “contract” between your content-creation team and the project teams you support. In this course, you’ll learn how to create an effective doc plan that clearly describes the content you’ll produce and the process you’ll follow. You’ll also learn how to adjust the traditional doc plan format for projects that use agile (or agile-like) methodologies.
Prerequisites:
... Details
When: January 12 – February 16, 2021
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Interdisciplinary teams make for great project outcomes, but how do you make these teams work well? This presentation considers a recent successful state research grant project from proposal to completion. The project team was comprised of a digital archivist (librarian), a programmer, a UX researcher, and an instructional designer from three different departments across two organizations. The presentation will cover team formation, team functionality, collaboration tools, reporting... Details
When: January 5, 2021
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This is an asynchronous course. Recordings will be made available to students on Monday mornings. Homework assignments will be due later in the week.

This course introduces technical communicators to Python as a tool to analyze, organize, and understand textual data. Though the course serves as an introduction to programming in Python, it approaches this introduction through natural language processing (NLP), a group of data-driven processes necessary for computers to... Details
When: January 4–25, 2021
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The CAC invites you to a special virtual meet-up on December 9, 6:00 -7:00 PM EST. Lisa Perry, professional yoga instructor will guide attendees in several easy yoga exercises and a relaxation session. The session will last 20 minutes. Participants should dress in comfortable clothing and have a mat or blanket with a wall, chair, or couch available to use during the session. After the session we will have time for conversation. See you... Details
When: December 9, 2020