The Excel Workbook is a single PDF containing data tables for all three datasets in a book format. This workbook compliments the Salary Database PDF. It is very helpful for those who would like to undertake their own cross-regional analyses or industry comparisons without the bother of having to convert the tables from an Acrobat file. This document is available for purchase for the public and non-members. STC members receive this publication for free as as member benefit and... Details
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If you are a technical communicator or an employer looking to hire a technical communicator, then you need STC’s Salary Database. Each year STC produces a Salary Database based upon data from the U.S. Department of Labor’s Bureau of Labor Statistics, with exhaustive additional research ensuring that the salary data is accurate, reflects regional realities, and is useful to technical communicators. This document is available for purchase for non-members and the public. STC members... Details
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This webinar takes the case of Facebook to explore how social media interfaces shape how we interact with-and feel about-one another. The speaker will share findings from an analysis of Facebook's UI, with a focus on four key microinteractions (browsing, reacting, commenting, and posting). As a result, attendees will come away from this webinar with:
(1) an understanding of how social media interfaces affect how users interact with digital content and with one another; and
(2)... Details
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In this webinar, attendees will learn about the basics of accessibility through the lens of inclusive design; the webinar will also highlight roles for technical communicators as advocates and implementation specialists for accessibility. Situating people first, this webinar will examine how persons with disabilities-permanent, temporary, or situational-can face challenges working with non-accessible print and digital content. The principles of inclusive design will demonstrate how... Details
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STC Sponsored Webinar: Join Alexander Muravyov, CEO of ClickHelp, for an exclusive webinar experience that will transform your documentation approach. Discover the strategies for efficient content management, reuse, and collaboration with ClickHelp-the cloud-based writing tool and hosting platform for seamless content delivery. Gain practical insights to enhance your technical writing skills and stay competitive in the industry. Don't miss this opportunity to learn from the best.... Details
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Technical communication fits into many industries, and technical communicators address many different needs within those industries. Yet there is no "one size fits all" job description for a technical writer/communicator. Typically, technical writers have to adapt to one or more factors over the course of their careers: changes in employment (for example, leaving one job for another), changes in the organization where they already work, and changes in the larger economic... Details
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Video creation can be a big investment, and when you spend a lot of time and resources on something, you want it to last. You can extend the life of your videos while also focusing the viewer's attention by taking advantage of Simplified User Interface (SUI). This webinar will cover best practices, show some real-world examples, and walk you through step-by-step how to create a few different kinds of simplified videos. Sponsored by TechSmith, presented by Guy Larcom and Guy Bollen,... Details
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As technical communicators, we have to deliver messages that range anywhere from good news to bad news to persuasive calls-to-action. Our readers are real people, who appreciate a direct voice and clarity, but they also appreciate cordiality. Thus, composing these messages can be challenging, as there's much a writer has to negotiate in a rather limited space. How, then, do we maintain objectivity while building goodwill with our audience?
This webinar will focus on the following... Details
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This webinar walks you through a case study, where a small group of technical communicators were asked to reorganize over 1,200 internal SOPs and to learn a new system, which led to providing a data-driven model of the results of their work, and a plan for continous improvement. Presented by Aleshia Jefferson and recorded on 29 June 2022
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It's back to school time, so why not take some time to learn some solid tips and tricks to hit the ground running. Not in the boring "sit down, take notes, and only 10% of it will every apply" learning though. The cool stuff where you say to yourself "yup, THAT will save me time" or "wow, I cannot believe I didn't always do it THIS way"!
Want to build a list of every graphic across 10 folders? Need a quick way to ID which steps are WAY too long? Need to clean up legacy content with... Details
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Are you thinking about becoming a Certified Professional Technical Communicator? Have you heard about the certification program and wondered what was involved? Join accredited CPTC trainers to learn how certification is different than completing a certificate, along with the value and benefits of getting certified. The trainers will highlight certification content, share options for preparing for certification, as well as provide tips for studying for and taking the exam.
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In the wake of global social movements to create greater workplace equity at major companies from Google to Uber, building inclusive teams is more important now than ever. Ensure you're equipped to help your organization do its part to recruit, retain, engage, and empower diverse teams that add strength, creativity, and productivity to your workforce. This panel discussion is moderated by Guiseppe Getto and recorded on 7/21/2021.
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Do the C-Suite executives think of your department as a core part of the development team, or a burdensom commodity to be acquired at the lowest possible price given an acceptable level of quality? What can you do to promote your corporate value and advance your career? Presented by Jack Molisani. Recorded on 9/9/2020
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COVID-19 has disrupted where we work, how we work, and sometimes even why we work. The impact of the pandemic was sudden, causing many to lose their jobs and shifting others to work from home to minimize contact with others. From the Great Resignation to a very competitive candidate market to extensive layoffs, we've seen massive swings in what's happening in employment in the last couple of years. These sizeable shifts have provided many opportunities for technical communicators.... Details
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This webinar provides technical communicators with an introduction to cognitive processes affecting perceptions and expectations of usability. In reviewing these concepts, the speaker will
" Discuss how to apply these ideas to identify a groups' usability and design expectations
" Explain how to use research results to design materials to meet user expectations
The objective of this webinar is to review how cognitive science theory can be combined with technical communication... Details
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Awareness, Consideration, and Decision are the three stages of the buying process, and this marketing presentation helps identify where your potential customers are, and what content marketing message will resonate with them best at that given stage. Presented by Arthur Germaine. Recorded on 08/06/2020
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Accepting your first manager position is an achievement, and it’s natural to start thinking about your steps for moving into that role. But where do you start? You start at the beginning. Whether you are new to the team, new to the organization, or both, one thing is certain: how you spend the first ninety days will set the course for you and your team.
While the company may provide new manager training, creating your own onboarding plan will prove beneficial, as well as... Details
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We will explain how rules-based chatbots work and why those simple demos are so impressive and why chatbots so often fail as soon as they enter the real world. We will go over the difficulties in fueling a chatbot with text-based content. Then we will show you how you can go to the next level with a chatbot that can take you to a higher degree of functionality, using the text-based content in which you have already invested.
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The objective of the webinar is to provide an overview of inbound marketing and how content is used to attract your ideal target customer and take them through the buyer's journey. We will then dive into the types of content needed throughout the customer journey. Finally technical communicators will learn how they can help marketing satisfy the content needs of the customer, what types of content they are best-suited to contribute and how the content they produce can be a driving... Details
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You may have heard about content marketing, and may even have dabbled in it, but as one of the newest forms of marketing out there, you might not know what its best practices look like, what skills you need to brush up on to do it effectively, or what tools are available. In this webinar you'll learn
" How to find your content niche when doing content marketing for small business
" How to create a sustainable plan for developing, publishing, and promoting content
" How to improve... Details
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For those looking to make a transition from technical writer to instructional designer, it's critical to understand the role of the instructional designer on learning teams and be able to align those needs to the skills of a technical writer. This program will work through those key competencies and use them to develop a digital resume that is reflective of expertise in instructional design.
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Have you ever received a handout at the beginning (or end) of a presentation and felt like tossing it in the trash can on your way out of the room?
Do you simply print the default notes pages or slide thumbnails from PowerPoint's print menu, and pass those out as your handouts?
Do you create separate files for your presentation, handout, and speaker's notes?
In this webinar, you will learn how to customize the Notes Master in PowerPoint to create more interesting and useful handouts, ... Details
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Attendees will leave the session with a good sense of the basic tools they would need to produce professional looking/sounding screencasts. Attendees will also enjoy the opportunity to preview tools, and they will leave with simple strategies to use these tools to improve the outcome of their projects.
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With the move to more advanced online help systems, it can be easy to overlook PDF output. If your audience relies on PDF documentation, this session examines some best practices that enable you to create fresh, stylish PDF output. We'll take a look at some tactics to design your pages for a modern look and feel and learn about some efficiencies to enhance your output.
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In this webinar, you will learn:
" the purpose of style guides
" what they can and can't do
" how to get started with the three essential elements
" how to add value with more elements
" how to get buy-in from key stakeholders in your company
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