What Do They Really Think of Us?

What Do They Really Think of Us?
Sometimes, the biggest problems technical communicators face are not the difficulties users experience with the documentation, but from internal skirmishes with the software and hardware development teams. This presentation reports a study of the perceptions of technical communicators held by the Subject Matter Experts (SMEs) with whom we work.
In this presentation, you’ll learn to:
• Name the expectations that SMEs have of technical communicators
• Describe how SMEs perceive technical communicators
• Learn the best and worst experiences of working with us
• Determine which findings apply to their own situations
11/3/2021 - 11/3/2021
United States

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