Heuristic Evaluation: How to Report Results
Do you conduct heuristic evaluations or expert reviews? If so, what's your method? And how do you report results? If you write a report of some sort, are you satisfied with the results of your efforts? In other words, does the product get changed in the ways you recommend? If not, have you wondered (a) why you are doing heuristic evaluations and (b) whether your reports are the most effective way to get results?
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