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Item imageFacilitating High Reliability Organizations
High Reliability Organizations (HROs) are organizations that are able to perform at maximum capacity in situations and environments where there is extreme potential for error and disaster. Examples of HROs are the fire service, the police, the military, hospital emergency rooms, and air traffic control systems. This webinar explores a business model extracted from existing HROs. This model is driven by setting expectations, communicating those expectations, setting up systems that support the work of contributing individuals, and fostering a culture of mindful decision-making and critical thinking.
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