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THIS COURSE HAS BEEN PUSHED BACK TO 6 DECEMBER-3 JANUARY. If you are still within your first few years in TC, you have most likely focused on performing audience analysis, developing the right content in the correct writing style, mastering the many tools, and learning about your company's products. Initially, all that may seem overwhelming, and many novice TCs stop after learning these basics. But there is a large gulf between basic TC competency and advanced professionalism.... Details
When: December 6, 2018 – January 3, 2019
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In this webinar attendees will learn about the big picture benefits of structured authoring in DITA and how DITA can benefit their organization. Specifically, they will learn about: The time and resources required to implement and sustain a DITA content development process. How structured authoring can be used in various business functions as well as unite these functions in unique ways. How to weigh the pros and cons of moving to DITA and determine if DITA is the right choice for... Details
When: November 28, 2018
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This is a course designed to help technical communicators understand the fundamentals of the profession and common practices of technical communication in indusry. Learners will have a firmer grasp of the field, its applications in industry, as well as common skills and knowledge needed to be successful in the field. The primary foci of the course will be on the field and its various functions in industry, audience analysis and common types of communications, software tools, the... Details
When: November 6 – December 18, 2018
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This presentation will explain the role of a technical editor, and how to successfully and efficiently perform the various phases of a good technical edit, particularly when time is limited. You'll learn skills and tips that will enable you to improve the quality of your team's technical publications, increase your value to your organization, and perhaps improve your career prospects as well.

When: October 25, 2018
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Introverts are not leaders. Leaders are charismatic, assertive, seek the spotlight, and above all else, are extroverts. That's what Western society has led us to believe. Correct? Not so fast! Join the presenter as he debunks the stereotypical ideal leader and discusses how introverts can be outstanding leaders. Discover how you can uncover you innate strengths and lead and influence in a way that's authentic for you. Develop an action plan to raise your profile and gain the... Details
When: October 24, 2018
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Learn to turn your words and data into clear, communicative, compelling graphics. Powerful visuals improve understanding, recollection, persuasion, and increase the likelihood that your audience will adopt your content. This online course shows you how to communicate even the most complex content in a way that is impactful and unforgettable. No design skill is needed.

When: October 23 – November 13, 2018
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ONLINE REGISTRATION FOR THIS COURSE IS NOW CLOSED. If you would still like to register, contact Deborah Krat (deborah.krat@stc.org). Usability has long been an essential skill set for for technical communicators, but it's core skill sets and best practices have changed radically in the past 5-10 years. Learn the best practices that UX professionals are using today and how you can apply them within your own organization to improve customer engagement and... Details
When: October 1 – November 5, 2018
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ONLINE REGISTRATION FOR THIS COURSE IS NOW CLOSED. If you would still like to register, contact Deborah Krat (deborah.krat@stc.org). In this revolution, the product of autonomous objects and deep learning algorithms, information is key, not only to understanding how things work, but to actually making them work. But the technologists developing it can't do it alone - or even at all. This course leads you through these new developments, and the role information needs to play in it.... Details
When: September 5 – October 10, 2018
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No item is inherently useful. Rather, the usability of materials is dictated by the expectations and perceptions of the individuals who use them. These factors are not random; they are shaped by cognition - how the mind stores, retrieves, and processes information. By understanding these cognitive processes, technical communicators can create content, designs, and materials that better meet the usability expectations of an audience. ... Details
When: September 5, 2018
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THIS COURSE HAS BEEN PUSHED TO 5 JULY-9 AUGUST. Technological adaptability is the ability to learn technology quickly or deal with technology issues efficiently and with confidence. A required skill for technical communicators today, we can expect even more need for this skill as we move into a future filled with interesting technology. In this course, participants will learn about technological adaptability and the vital need for this skill in our field. They will learn how to... Details
When: July 5 – August 9, 2018