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In health and medical contexts, effective materials are those individuals can use easily and successfully. The process of designing materials to facilitate their use is known as “usability.” Achieving it involves addressing who will use materials, when, where, and how. Such complexities can be difficult to identify, but they are essential to creating products that meet audience expectations and needs.

When: September 18, 2019
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As new technologies expand our omni-channel publishing requirements and companies extend the global reach of their products and their content marketing, the role of editor becomes both more critical and more strategic. Effective editorial processes and change management can make a huge difference to a company's bottom line. In this course, you will build your editorial skills while also learning about strategies for improving your processes and global-readiness. Because the best way ... Details
When: August 22 – September 26, 2019
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If you’re responsible for documentation of any kind, you know the pain points associated with planning for creation, delivery, and governance. Much documentation now has to live in variety of formats and cater to several audiences. Learn the secrets to effective documentation project management, including research, content development, publication, and governance.

When: August 14, 2019
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If you are still within your first few years in TC, you have most likely focused on performing audience analysis, developing the right content in the correct writing style, mastering the many tools, and learning about your company's products. Initially, all that may seem overwhelming, and many novice TCs stop after learning these basics. But there is a large gulf between basic TC competency and advanced professionalism. Embrace the challenge and learn more advanced topics to... Details
When: August 13 – September 17, 2019
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This presentation will provide some basic tips and tricks for getting the most bang for your editing buck! How to make the biggest difference in the smallest amount of time, with miniscule support.

When: August 8, 2019
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Behind every great technical writer is a great technical editor. Or at least there would be in an ideal world. And, even more importantly, there'd be a technical editor behind every non-writer who produces documentation. We are tech support for the writers-whoever they may be. And we are the users' final advocates before they encounter the documentation. But how do we decide what support to give? What do we base our decisions on? How do we convey it to the writers, and how do we... Details
When: August 7 – September 11, 2019
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Technical communication is an exciting and challenging career that offers unlimited opportunity for professional development. But to succeed, it's not enough to learn a desktop publishing or Help authoring tool-you need to master the analysis process. This is a thinking person's dream career! TechComm Fundamentals Bootcamp is the fastest, most efficient way to jump-start your career in technical communication. It covers key theory that you can immediately apply to your work, as well... Details
When: August 5 – September 23, 2019
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We are living in an "at a glance" society. People want to learn as fast as possible. Infographics, when done correctly, are one of the fastest ways to improve understanding, recollection and adoption. Get the latest tools and techniques to make professional infographics quickly with little to no money. No design skill needed. All participants get free tools which include 1,800 icons and symbols as well as the popular Graphic Cheat Sheet. Join Mike for this high-energy, enlightening... Details
When: July 31, 2019
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Today's tools should help you publish better, faster, and smarter. Do you find that you are frustrated trying to manage the "day-to-day" because it's all meetings? Left with no time to organize notes, this is the webinar for you. Trying to improve how you interact with SMEs and others? Looking to work smarter through the tsunami of data and find what you need to get the job done? Learn tips and best practices to streamline your work processes by collecting the notes you need in one... Details
When: July 22, 2019
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ONLINE REGISTRATION FOR THIS WEBINAR IS CLOSED! Join Daniel Foster, from TechSmith as he shares the true value of visuals; in both time and dollars. Daniel will share the results of TechSmith's original research into how people consume and react to visuals, and how content creators in 2019 can use this information. He'll also share a growing trend, Simplified User Interface (SUI)-and the three major benefits of this... Details
When: July 18, 2019