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Learn to turn your words and data into clear, communicative, compelling graphics. Powerful visuals improve understanding, recollection, persuasion, and increase the likelihood that your audience will adopt your content. This online course shows you how to communicate even the most complex content in a way that is impactful and unforgettable. No design skill is needed.

When: October 23 – November 13, 2018
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A well-designed and executed portfolio can help significantly in the job search process. This course will take the participant through a step-by-step process for planning, designing, organizing, and producing a digital portfolio that exemplifies their technical skills and abilities as well as their other communication skills. In the process of producing their portfolio, participants will learn about the different areas in the technical communication field (Technical Writer, UX... Details
When: October 2 – November 6, 2018
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The course will include a review of sub-skills learned in Tech Adapt 1 while expanding those sub-skills. Using advanced Microsoft Word and PowerPoint as well as Adobe Creative Cloud products, participants will practice adaptability skills while creating portfolio-worthy documents. In the end, participants will be able to expand the skills section of their resumes while building skills for encountering any new technology. The ideal participant for this workshop will be a student or a... Details
When: August 9 – September 13, 2018
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Today’s interconnected global economy means almost all of us are • or will be • engaged in some sort of international project or process. What skills do technical communicators need to succeed in this international business context? This course will focus on answering this question by examining the dynamics technical communicators need to understand to work effectively in a range of international situations • from creating content for audiences from other cultures to working in... Details
When: August 7–28, 2018
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Technical communication is an exciting and challenging career that offers unlimited opportunity for professional development. But to succeed, it's not enough to learn a desktop publishing or Help authoring tool-you need to master the analysis process. This is a thinking person's dream career! TechComm Fundamentals Bootcamp is the fastest, most efficient way to jump-start your career in technical communication. It covers key theory that you can immediately apply to your work, as well... Details
When: August 2 – September 13, 2018
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You put a lot of effort into your documentation. But how do you know if your users are reading it? Learn how to calculate user compliance and what you can do to improve the odds!

When: July 25, 2018
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Organizations are focused on transforming and digitizing their business. While generating all this electronic content, they need to think about accessing their content in the future. Organizations need to make sure the content they create today is accessible in five, 10 or 50 years. You may not need to do anything immediately, but the clock is ticking before content is inaccessible. Once content is gone, it's gone. There's no going back in... Details
When: July 18, 2018
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Behind every great technical writer is a great technical editor. Or at least there would be in an ideal world. And, even more importantly, there'd be a technical editor behind every non-writer who produces documentation. We are tech support for the writers-whoever they may be. And we are the users' final advocates before they encounter the documentation. But how do we decide what support to give? What do we base our decisions on? How do we convey it to the writers, and how do we... Details
When: July 18 – August 22, 2018
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Intelligent content is the foundation of the new age of digital customer experiences in any language. As a consequence, the worlds of marketing communication, technical communication, and localization are converging as companies need to take a more holistic view of how customers interact with their global brands. This presentation will discuss this convergence and how companies can best position themselves and their content to power their digital... Details
When: July 11, 2018
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Usability has long been an essential skill set for for technical communicators, but it's core skill sets and best practices have changed radically in the past 5-10 years. Learn the best practices that UX professionals are using today and how you can apply them within your own organization to improve customer engagement and retention.

When: July 10 – August 14, 2018