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Learn to turn your words and data into clear, communicative, compelling graphics. Powerful visuals improve understanding, recollection, persuasion, and increase the likelihood that your audience will adopt your content. This online course shows you how to communicate even the most complex content in a way that is impactful and unforgettable. No design skill is needed.

When: October 23 – November 13, 2018
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Technical communication is an exciting and challenging career that offers unlimited opportunity for professional development. But to succeed, it's not enough to learn a desktop publishing or Help authoring tool-you need to master the analysis process. This is a thinking person's dream career! TechComm Fundamentals Bootcamp is the fastest, most efficient way to jump-start your career in technical communication. It covers key theory that you can immediately apply to your work, as well... Details
When: October 11 – November 29, 2018
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Behind every great technical writer is a great technical editor. Or at least there would be in an ideal world. And, even more importantly, there'd be a technical editor behind every non-writer who produces documentation. We are tech support for the writers-whoever they may be. And we are the users' final advocates before they encounter the documentation. But how do we decide what support to give? What do we base our decisions on? How do we convey it to the writers, and how do we... Details
When: October 10 – November 14, 2018
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THIS COURSE HAS BEEN PUSHED TO 1 OCTOBER-5 NOVEMBER AND IS AN ASYNCHRONOUS COURSE. Usability has long been an essential skill set for for technical communicators, but it's core skill sets and best practices have changed radically in the past 5-10 years. Learn the best practices that UX professionals are using today and how you can apply them within your own organization to improve customer engagement and... Details
When: October 1 – November 5, 2018
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Effectively managing a technical communication group involves a unique set of skills: clearly communicating expectations regarding jobs, effectively evaluating performance, establishing a vision for your group, making a business case for proposed projects, and selling the services of your group. This course develops these skills through a combination of discovery exercises (which leverage your existing knowledge), formal presentations (which describe the “must knows”) and action... Details
When: September 20 – November 1, 2018
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In this revolution, the product of autonomous objects and deep learning algorithms, information is key, not only to understanding how things work, but to actually making them work. But the technologists developing it can't do it alone - or even at all. This course leads you through these new developments, and the role information needs to play in it. It introduces some new concepts that will affect how TC's produce, validate, and deliver information, and some questions about roles... Details
When: September 5 – October 10, 2018
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This presentation will go over: The definition of Google Events and how they differ from standard Google analytics. How Google Events tracking works and how to incorporate it to your publised outputs How to read a Google Events report How to build a Project Analysis Strategy with Google Events Tracking After the presentation the attendees will understand Google Events tracking and how it would benefit a content strategy. They will also be able to detail a solid analytics... Details
When: August 29, 2018
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Style guides are essential for maintaining consistency and branding in documentation. While most professional TCs have various generic style guides that they use for reference (for example, Chicago Manual of Style), no external source can help you with information that is specific to your company. In short, no external style guide can take the place of a proper inhouse style guide.

When: August 22, 2018
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ONLINE REGISTRATION FOR THIS COURSE IS NOW CLOSED. If you would still like to register, contact Deborah Krat (deborah.krat@stc.org). Technical communication is an exciting and challenging career that offers unlimited opportunity for professional development. But to succeed, it's not enough to learn a desktop publishing or Help authoring tool-you need to master the analysis process. This is a thinking person's dream career! TechComm Fundamentals Bootcamp is the fastest, most... Details
When: August 2 – September 13, 2018
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THIS COURSE HAS BEEN PUSHED TO 5 JULY-9 AUGUST. Technological adaptability is the ability to learn technology quickly or deal with technology issues efficiently and with confidence. A required skill for technical communicators today, we can expect even more need for this skill as we move into a future filled with interesting technology. In this course, participants will learn about technological adaptability and the vital need for this skill in our field. They will learn how to... Details
When: July 5 – August 9, 2018